SKILLS / EXPERIENCE REQUIRED

Candidates must possess the following when applying:

• At least 12months in a managerial/assistant managerial position
• Previous Customer Service Experience (2 years minimum)
• Excellent communication skills both written and verbally
• Ability to liaise with a variety of people on all levels, from customers, to directors, band management and university lecturers
• A naturally calm, positive working attitude, and approachable working style
• Problem solving and pro activeness
• Excellent office skills
• Reliable and trustworthy
• Knowledge and experience of GDPR including best practice, privacy policies, and SAR management