Customer Services Rep - Medellin On site and Work at Home at Virtual Staffing Solutions
Medellín, Antioquia, Colombia -
Full Time


Start Date

Immediate

Expiry Date

28 Aug, 25

Salary

0.0

Posted On

28 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technology, Communication Skills

Industry

Information Technology/IT

Description

DESCRIPTION

The leading BPO solutions provider in Medellin Colombia, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.
Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.
We are looking for: Customer Support Specialist
Availability for remote or on-site work

QUALIFICATIONS:

  • Strong bi-lingual English / Spanish communication skills, both written and verbal
  • Customer-focused attitude with a genuine desire to help clients
  • Comfortable using technology and learning new software platforms
  • Problem-solving skills to handle various client situations

How To Apply:

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Responsibilities

RESPONSIBILITIES:

  • Interact with clients across channels, providing friendly and efficient assistance
  • Develop a deep understanding of our platform to address client inquiries accurately
  • Listen to client needs, collaborate with teams, and solve problems effectively
  • Document client interactions and transactions accurately in our systems
  • Guide clients on seamless utilization of our platform for accessing earned wages
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