JOIN OUR DYNAMIC TEAM, WRITE YOUR SUCCESS STORY!

As one of the fastest-growing clubs in the Bay Area, Calphin Swim Academy is looking for energetic, responsible, enthusiastic individuals who love working with children and swimmers. Part-time/full-time positions are available year-round with flexible work schedules, competitive wages, and a friendly environment. Individuals with customer service, receptionist, sales, coaching/swim experience, self-motivation, and passion are highly desired. Opportunities for growth in various areas for the right people!
Ready to join us? Submit your resume today!

Why join us ?

• Best Swim Academy in East Bay
• Training provided by Olympic Medalist Founder
• Nice indoor heated pools with state-of-the-art facilities
• Semi-Annual Reviews (every 6 months) and pay raise
• Fun and friendly work environment with supportive team
• Stable year-round job with career & growth opportunity
• Convenient location near highways and Bart stations

What You’ll Do:

• To deliver excellent customer service while presenting a welcoming professional image
• To completely register/enroll customers into proper program, consulting to the best of ability
• To answer all incoming phone calls (multiline phone), treating each call as a valued customer
• To maintain minimal upkeep of facilities (i.e. lobby, conference room, etc.)
• Support staff/managers in delivering the best quality service (administrative assistant work)
• To sell all products including the enrollment of any, and all aquatic programs to existing customers and handle cold calls to potential customers
• To organize and maintain all registration paperwork for all programs
• To do data entry, documentation, and point of sales

Skills You’ll Bring:

• Outgoing personality with excellent phone and communication skills
• High school graduate or higher education
• Strong sales skills with the ability to engage customers, promote programs, and close enrollments
• Able to effectively handle revenue and sales calls
• Able to deliver top-notch quality customer service in a high traffic office environment
• Able to promote programs and handle cold call sales
• Experience with Microsoft Excel, Word & Google docs (iClasspro preferred, not required)
• Well organized, quick learner, and able to multi-task
• Able to complete assignments unsupervised and in a timely manner
• Able to work weekend and evening shifts

Nice to Haves:

• College Degree or In-Progress
• Previous experience in sales/marketing
• Previous experience in swimming - swim instructor or lifeguard is a plus
• An individual who can personally relate to parents with school-age kids

You’ll be successful if:

• You can effectively manage 2-3 concurrent client engagements
• Your clients consistently provide high ratings (we target 4.5+ stars)
• You contribute to team growth through knowledge sharing, mentoring and team work spirit
• You maintain strong client retention and generate expansion opportunities

About Calphin:
As a lifetime member of the U.S. Swim School Association, Calphin Swim Academy was co-founded in 2003 by a world champion and Olympic Medalist. The club is well-known in the Bay Area for its proprietary mastery-based curriculum, which is uniquely distilled from 30 years of swim training, competition, and coaching experience from our Olympian co-founder. Our swimmers benefit tremendously by learning to swim in the right way from the very beginning. The club also provides modern, safe, clean, and well-maintained indoor swim facilities in both Dublin and Fremont locations.
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)
• Customer service: 1 year (Required)
• Microsoft Excel: 2 years (Required)

Language:

• Spanish (Preferred)
• Mandarin (Preferred)

Ability to Commute:

• Fremont, CA 94555 (Required)

Ability to Relocate:

• Fremont, CA 94555: Relocate before starting work (Required)

Work Location: In perso

• To deliver excellent customer service while presenting a welcoming professional image
• To completely register/enroll customers into proper program, consulting to the best of ability
• To answer all incoming phone calls (multiline phone), treating each call as a valued customer
• To maintain minimal upkeep of facilities (i.e. lobby, conference room, etc.)
• Support staff/managers in delivering the best quality service (administrative assistant work)
• To sell all products including the enrollment of any, and all aquatic programs to existing customers and handle cold calls to potential customers
• To organize and maintain all registration paperwork for all programs
• To do data entry, documentation, and point of sale