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Customer Services Specialist I (Mon-Fri 8:00am-4:30pm CST) at MDxHealth

, , -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

25.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Client Inquiry Response, Specimen Procurement Tracking, Attention To Detail, Adaptability, Teamwork

Industry

Biotechnology Research

Description

The Customer Services Specialist I will troubleshoot and respond to a wide variety of client inquiries, issues and requests, and also act as a liaison between Customer Services and the internal mdxhealth departments. Responsibilities will include but are not limited to requesting and tracking specimen procurement requests and specimens. * The shift is Monday thru Friday from 8:00am to 4:30pm (Central Time) * Minimum of two years’ previous customer service experience. Experience is healthcare a plus. * High level of accuracy and attention to detail. * Ability to adapt to changing procedures, policies and work environment. * Ability to work in a fast-paced team environment. * Starting rate is $22.00 to $25.00 per hour. Mdxhealth seeks talented people who are passionate about improving the diagnosis and treatment of cancer patients. Mdxhealth is building a world class healthcare company, providing significant career development and financial opportunities. Company Benefits: We offer a comprehensive compensation and benefits package, which includes a competitive salary, company paid medical, dental, vision and life insurance coverage, 401(k) with company match, generous employee discounts, a casual, but driven work environment, and the ability to make a real difference as a key contributor to our growth. Mdxhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: 866-259-5644.

Responsibilities

The Customer Services Specialist I will troubleshoot and respond to a wide variety of client inquiries, issues, and requests, while also acting as a liaison between Customer Services and internal mdxhealth departments. Responsibilities include requesting and tracking specimen procurement requests and specimens.