Customer Services Specialist II or III at MDxHealth

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

34.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Attention to Detail, Adaptability, Teamwork, Healthcare Experience

Industry

Biotechnology Research

Description

The Customer Support Specialist II or III provides a vital link between mdxhealth customers, sales team and the commercial operations group. The Customer Support Specialist II or III is responsible for maintaining a high standard of service with their respective customers group, which is comprised of both assigned accounts and sales personnel. This role works closely with an assigned regional sales team to support customer activities and sales objectives. * Position is onsite in Irvine, CA or remote if not in commuting distance to Irvine, CA. The shift is Monday thru Friday Schedule to be determined - will be between 5am & 5pm (Pacific time) * Three plus years’ previous customer service experience for a level II and four plus years for a level III. * Two plus years for a level II and three plus years for a level III of related sales support experience is preferred. * Three plus years customer service experience in healthcare or a clinical reference laboratory, preferred. * High level of accuracy and attention to detail. * Ability to adapt to changing procedures, policies and work environment. * Ability to work in a fast-paced team environment. * Hiring range: $30.00 to $34.00 per hour. The actual rate will be determined based on experience and other factors permitted by law. Mdxhealth seeks talented people who are passionate about improving the diagnosis and treatment of cancer patients. Mdxhealth is building a world class healthcare company, providing significant career development and financial opportunities. Company Benefits: We offer a comprehensive compensation and benefits package, which includes a competitive salary, company paid medical, dental, vision and life insurance coverage, 401(k) with company match, generous employee discounts, a casual, but driven work environment, and the ability to make a real difference as a key contributor to our growth. Mdxhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: 866-259-5644.

Responsibilities

The Customer Support Specialist II or III acts as a link between mdxhealth customers, the sales team, and the commercial operations group. They are responsible for maintaining high service standards and supporting customer activities and sales objectives.