Customer Services Support Operator - WE at Varian Medical Systems
United States, , USA -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

81300.0

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Processing, Sap, Outlook, Change Management, Communication Skills, Excel, Powerpoint

Industry

Human Resources/HR

Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everyw Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsibilities
  • You own the E2E planning for the allocation and deployment of field resources in a highly dynamic environment.
  • You apply critical thinking skills to ensure the consistent delivery of customer commitments while optimizing the utilization of field resources.
  • You own customer communications E2E for all service events.
  • You navigate complex discussions with customers when scheduling appointments.
  • You manage and apply prioritization logic that aligns with customer commitments.
  • You own the deployment of field resources; is the decision maker, coordinates with field management displaying strong influencing & collaborative skills.
  • You manage capacity planning to meet cyclical demand ensuring delivery of customer commitments.
  • You utilize problem solving skills when reprioritizing activities and resources to meet the requirements of a highly dynamic environment.
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