Customer Software Data Analyst at Cochlear

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, SQL, Power BI, Excel, Data Quality, Stakeholder Management, Dashboard Design, Continuous Improvement, Problem Solving, Communication, Data Insights, Operational Metrics, KPI Tracking, Business Analysis, Data Wrangling, Statistical Analysis

Industry

Medical Equipment Manufacturing

Description

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing. About the Role We are seeking a Data Analyst who can transform operational data into actionable insights. This role is critical in helping us understand what’s working, what’s not, and how we can improve. You will partner with business leaders to identify opportunities, influence decisions, and track the impact of initiatives. What You’ll Do Analyze internal operations metrics (e.g., on-time delivery, cycle time, backlog, cost-to-serve) to identify trends and root causes. Translate business questions into clear analytical plans and actionable recommendations. Design and build dashboards in Power BI to enable decision-making and track KPIs. Partner with stakeholders to secure buy-in for improvement initiatives and monitor their success. Maintain data quality and ensure consistent metric definitions across the organization. What We’re Looking For Strong analytical skills with experience in SQL, Power BI (or similar tools), and advanced Excel. Demonstrated experience in building dashboards that drive action, not just reporting. A passion for leveraging data to drive continuous improvement and solve complex problems. Ability to move beyond reporting: diagnose issues, quantify impact, and recommend solutions. Excellent communication and stakeholder management skills – able to tell a compelling story with data. Nice-to-Have Knowledge of programming languages such as (Python, R) and ERP/BI systems for data wrangling and statistical analysis. Familiarity with manufacturing or customer operations processes. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below. #CochlearCareers How we recognise your contribution At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you. For more information about Life at Cochlear, visit www.cochlearcareers.com Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.

Responsibilities

The Data Analyst will analyze internal operations metrics to identify trends and root causes, translating business questions into actionable recommendations. They will also design and build dashboards in Power BI to enable decision-making and track KPIs.