Customer Solution Adoption Expert - Product Success Team at SAP Group
Montréal, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

140400.0

Posted On

16 Aug, 25

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
Responsibilities

We are looking for an SAP Solution Architect to join our team of experienced Solution Architects at Product Success, focused primarily on customers running the SAP CX Solutions. You will work closely with customers, system integrators, SAP Customer Success, Product Managers, Engineers and Support organizations.
Some of the core functions are

D

  • efine visions and processes at selecting the right tools and technologies, of this having our customer at the center and with a suite and AI first mindset.C
  • ollaborate with business stakeholders to understand requirements and translate them into technical solutions.D
  • esign end-to-end architecture for business applications adoption.E
  • valuate current solutions and identify areas for improvement or modernization.E
  • nsure solutions are aligned with enterprise architecture standards and best practices.P
  • rovide technical leadership and guidance to implementation teams.C
  • reate architectural documentation including diagrams, data flows, and integration points.S
  • upport project planning, estimation, and risk management activities.E
  • nsure compliance with security, data privacy, and regulatory requirements.S
  • tay current with emerging technologies and trends in business applications.D
  • rive adoption of our solution portfolio.M
  • anage critical situations and collaborate with stakeholders strategically to mitigate situations that impact the success of our customers.S
  • tay informed about our latest solution developments by understanding our roadmaps and gaining detailed knowledge of new capabilities and help to maintain a product backlog that represent the most customer needs.C
  • reate best practices for sharing knowledge with system integrators to enable scalability.
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