Customer Solution Manager RAN Software at Ericsson

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

186000.0

Posted On

13 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Pre-sales, Service Delivery, RAN SW Knowledge, LTE, NR FDD, NR TDD, mmW, Cloud RAN, RAN Interoperability, SW Development Process, CI/CD Processes, Collaboration Skills, Communication Skills

Industry

Telecommunications

Description

Join our Team Location Expectations: Morristown, NJ Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity: We are now seeking a Technical Customer Solution Manager specialized in mobile telecommunications 5G/4G Radio Access Network SW; to provide expertise in existing and future RAN SW offerings. This includes SW for distributed nodes (purposed built BBU and Cloud RAN), as well as centralized network management nodes (rApps). In this role, you will be addressing customer requirements and aligning them with Ericsson strategic priorities as part of the current SW roadmap process. You will also interact with the Commercial and Delivery organizations as part of the Core 3 team. What you will do: Be part of a major CU Radio SW program with team and based in the Ericsson office in Morristown, NJ Position Ericsson as a technology leader, communicate and discuss Ericsson's technology strategy and vision with customers across HQ and Markets Manage RAN SW customer requirements, ensuring strategic alignment with Ericsson's relevant Product Lines Align customer requirements with Ericsson and ecosystem partners Contribute to knowledge sharing, ensure the customer vision & strategy, including implications on Ericsson's technology and solutions, is communicated to those in need at the Business Unit and Product Development Unit Secure timely delivery of customer's critical features following through the FOA process, implementing short/mid-term strategies for successful project execution As a member of the Core 3 team, provide sales support for specific deals, respond to RFx, propose solutions covering customer requirements, and present to Headquarters and Customers The skills you bring: Experience from Technical Pre-sales, Development, or Service Delivery (Post-sales), more than 7 years Deep RAN SW product portfolio knowledge including LTE, NR FDD, NR TDD, and mmW Be familiar with Ericsson's RAN portfolio, including Radio, Compute HW, Cloud RAN, EIC, and rApps. Good understanding of RAN/mobile network, deployment scenarios, performance, optimization, etc. Deep understanding of SW development process Deep understanding of new SW introduction process with major CSP's, including CI/CD processes Be familiar with RAN interoperability projects (e.g. Device testing, 5G Core, etc) Strong team player working very closely with Sales, Product Management, PDU, Domain and Program Office. Team player with very good collaboration skills Excellent communication skills What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Morristown Job details: Domain Sales Manager Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. The salary range for this position is NJ: $148,800- $186,000 Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply. Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents. Your Financial Security We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan. Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

Responsibilities

The role involves managing RAN SW customer requirements and ensuring alignment with Ericsson's strategic priorities. Additionally, the position includes providing sales support and contributing to knowledge sharing within the organization.