Customer Solutions Advisor at Wolfers Home Services

Wilsonville, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

150000.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Building, Sales Closing, Customer Service, Objection Handling, Financing Options, Follow-Up, CRM Management, Communication, Empathy, Urgency, Lead Conversion, Time Management, Technical Knowledge, Professional Growth, Team Collaboration, Pipeline Management

Industry

Construction

Description

Description Second to none...since 1901! Wolfers Home Services is a fast-growing, private equity-backed leader in residential HVAC, plumbing, and electrical ("HVAC+") services. With 14 best-in-class brands operating across 14 major U.S. markets, we’re not just selling home comfort — we’re building a national platform for high-performing local teams to thrive. We’re looking for an Customer Solutions Advisor who’s ready to smile, dial, and close. This role is all about relationship-building, recovering unsold opportunities, and helping homeowners say “yes” to services that keep their families safe and comfortable. You’ll be the vital link between the customer and our techs, helping us turn warm leads into long-term loyalty. What’s in it for you? Earn a competitive wage of: $100K-150K+ (Hourly + Commission) Coverage of your medical premiums, plus full dental, vision, and life insurance. Company-matched 401K. Paid holidays and accrued paid time off. Enjoy a set weekly work schedule, so you can plan your time with ease. All company technology provided, with a company cell phone, tablet, and laptop to keep you connected. Ongoing training to help you grow technically and professionally in your career. Your Mission: Call warm leads daily — unsold replacement estimates are your goldmine. Close the deal over the phone with confidence, empathy, and urgency. Build trust by overcoming objections and offering flexible financing options. Be the go-to resource for our outside sales reps — help get the sale across the finish line. Follow up like a pro: phone, text, email — whatever it takes to reconnect. Track all activity in ServiceTitan CRM and keep your follow-ups organized Be ready to make 65+ calls per day — we’re not shy about working the phone! What Winning Looks Like: 2–2.5 closed deals per week. $150K in monthly closed sales. All unsold leads contacted within 24 hours. Multiple contact attempts across multiple days and platforms. A growing pipeline and stronger relationships every single day.

Responsibilities

The Customer Solutions Advisor will call warm leads daily to close deals over the phone, focusing on relationship-building and overcoming objections. They will also track all activity in the ServiceTitan CRM and ensure follow-ups are organized.