Job Details:
Customer SOlutions Analyst
Jonas Software - Jonas Construction
Markham, ON (Hybrid)
The Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment. Due to recent growth we are seeking an ambitious person who will learn both our business as well as our clients’ businesses by starting out as a Customer Support Analyst for our Software Support Team in the Construction Division. For the right person, this will be the jumping off point for a promising career.
The position is ideal for those who are self-motivated, patient, dependable individuals who like to help others solve their problems. We offer excellent career growth opportunities, benefits package, and a great business casual working environment.

JOB QUALIFICATIONS:

In this role, you will require experience in accounting based applications preferably in Construction, Service and/or related industries is a definite asset, in addition to:

• Customer service experience in the software industry preferred
• Must be able to multi-task in a fast-paced environment and set priorities within time constraints
• Excellent organizational, time management, punctuality and customer service skills
• Courteous and professional phone manner, demeanor and attitude are essential
• Good team player, yet willing to take personal responsibility for resolution of issues
• Proven ability to meet deadlines
• Proven ability to problem solve and teach others
• Excellent command of the English language (spoken and written)
• Accounting degree and/or experience preferred

LI-VL1

Business Unit
Jonas Construction
Scheduled Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
Is This You

• Customer service experience in the software industry preferred
• Must be able to multi-task in a fast-paced environment and set priorities within time constraints
• Excellent organizational, time management, punctuality and customer service skills
• Courteous and professional phone manner, demeanor and attitude are essential
• Good team player, yet willing to take personal responsibility for resolution of issues
• Proven ability to meet deadlines
• Proven ability to problem solve and teach others
• Excellent command of the English language (spoken and written)
• Accounting degree and/or experience preferre