We are looking for candidates with a strong background in customer service, coupled with a positive attitude and customer centric ethos!
“In return, you will be part of an engaging and supportive work environment that offers a primarily work-from-home arrangement, with on-site attendance required (in most cases) just two days per month.”
You will be available to work on rotating roster from 6am –10pm (Monday - Sunday), predominately shift starts in the afternoons

WHAT YOU’LL DO

As a key member of our team, you will be primarily responsible for –

• Deliver exceptional customer service
• Raise & dispatch service requests on our Defence contract
• Provide accurate and detailed data into Work Management System
• Manage competing priorities
• Contribute to the success of our business!

Working for the Downer Group, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and can directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

• Opportunities for training and development to support your career.
• Internal career opportunities across the Downer Group business.
• Highly competitive employee exclusive discounts and benefits scheme.
• An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more