Customer Solutions Consultant at Wolseley
Burlington, ON L7N 3V6, Canada -
Full Time


Start Date

Immediate

Expiry Date

12 Oct, 25

Salary

0.0

Posted On

13 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Marketing/Advertising/Sales

Description

Our Customer Solutions Consultant position is a crucial member of our inside team. You have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. You work closely with our Outside Sales Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

Responsibilities
  • Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
  • Enter quotations and orders into the system with accuracy in a timely manner.
  • Provide customers with accurate pricing, inventory, and specific delivery information.
  • Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
  • Prepare quotations and process orders on behalf of outside sales staff.
  • Respond to customers’ requests and inquiries in a timely manner.
  • Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
  • Adhere to company safety policies and regulations
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