Welcome to Boeing! One third of pilots and cabin crew worldwide are flying with schedules produced by Boeing’s innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Boeing. Optimizing airlines’ operations has a major impact on environmental sustainability.
Jeppesen Canada, a Boeing Company, is seeking a Customer Solutions Developer with a passion for aviation and travel. This position reports to the manager of Crew & NO Implementation working out of the Montreal, Quebec office.
The Crew & NO Implementation department is responsible for the configuration, delivery and support of our Crew and Ops management products to commercial airline customers and to make sure that we deliver solutions that our customers truly need. Joining us is an opportunity to be part of a skilled team of specialists that solve some of the most challenging optimization problems in the world, value diversity and learn from each other.
It is vital that you are passionate about learning the Airline business and that you see yourself contributing in teamwork, workshops and communicating with different stakeholders as part of the requirements gathering and implementation process. We value individuals who have an analytical approach to problem solving, strong communication skills, an interest for technology and travel as well as human relations and a curiosity to learn and explore new ways of doing things.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• +5 years’ experience with software development and programming.
• +2 years’ experience with Python.
• +2 years’ experience effectively working in a Linux/Unix environment.
• Excellent verbal and written communications skills in English.
• Must be legally able to work in Canada.
• Individual must not pose a risk for safeguarding of controlled goods.
• Must be eligible to handle US export-controlled data.
• Experience in a role that required critical thinking and problem-solving skills.
• Strong analytical and research abilities.
• Ability to work both independently and as part of a collaborative team.
• Experience working in a fast-paced, collaborative environment.

PREFERRED QUALIFICATIONS (EDUCATION/EXPERIENCE):

• Experience with airline operation or airline IT, ideally with Crew Scheduling.
• Ability to travel 20% of the time.
• Experience as a DevOps Engineer or similar role.
• Demonstrated passion for continuous learning and intellectual growth.
• Git and GitLab/GitHub, or equivalent.
• Experience avec AWS.
• Experience with AI driven development.
• Experience working within a Scrum team or in similar Agile project setup.
• Experience with:
• Relational Database modelling
• Data science and analytics
• Experience/Understanding of Webservices protocols such as SOAP and REST.
• Operations Research or Optimization
• Test Driven Development, using tools such as Gherkin and Behave
• Enterprise Integration & data interfaces
• Docker
• CI/CD
• Bash scripting
• VS Code
• Pytest

QUALIFICATIONS DE BASE (COMPÉTENCES/EXPÉRIENCE REQUISES) :

• +5 ans d’expérience dans le développement et la programmation de logiciels.
• +2 ans d’expérience avec python.
• +2 ans d’expérience de travail efficace dans un environnement Linux/Unix.
• Excellentes compétences en communications verbale et écrite en anglaise.
• Doit être légalement autorisé(e) à travailler au Canada.
• L’individu ne doit pas représenter un risque pour la sécurité des biens contrôlés.
• Doit être éligible à manipuler des données contrôlées pour l’exportation vers les États-Unis.
• Expérience dans un rôle nécessitant des compétences de réflexion critique et de résolution de problèmes.
• Fortes capacités analytiques et de recherche.
• Capacité de travailler de manière autonome et en équipe.
• Capacité à travailler dans un environnement collaboratif et dynamique.

QUALIFICATIONS PRÉFÉRENTIELLES (FORMATION/EXPÉRIENCE) :

• Expérience de gestion des opérations d’une compagnie aérienne ou de l’informatique d’une compagnie aérienne, idéalement avec la planification des équipages
• Disponibilité à voyager de 20% du temps
• Passion démontrée pour l’apprentissage continu et la croissance intellectuelle
• Expérience en tant qu’ingénieur DevOps ou dans un rôle similaire
• Git et GitLab/GitHub, ou équivalent
• Expérience avec le développement piloté par l’IA
• Expérience avec AWS
• Expérience de travail au sein d’une équipe Scrum ou dans une configuration de projet Agile similaire
• Expérience avec :
• élisation de bases de données relationnelles
• Science des données et analytique
• Recherche opérationnelle ou optimisation
• Compréhension des protocoles Webservices tels que SOAP et REST
• Développement piloté par les tests, à l’aide d’outils tels que Gherkin et Behave
• Interfaces et intégration des données
• Enterprise Integration et interfaces de données
• Docker
• CI/CD
• Script bash
• VS code
• Pytest

• Work directly with clients to understand their needs and business objectives, capturing requirements to deliver tailored solutions.
• Deliver client projects by configuring and customizing our world-leading crew planning software using our proprietary rule-based Rave modeling language and Python.
• Engage in customer relationship management, ensuring client satisfaction and fostering long-term partnerships.
• Train and guide clients on product usage, ensuring they maximize the value of our solutions.
• Collaborate and interact with the team to adjust Ways of Working to improve efficiency and customer collaboration.
• Use a test-driven development methodology to ensure top quality, developing automated test cases as you code.
• Explain design decisions and technical solutions in a clear and confident way to clients, while managing client expectations and building long-term client relationships.
• Collaborate with cross-functional teams to identify and solve complex problems.
• Foster a culture of curiosity and knowledge sharing within the team.