IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.
Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.
At IPC, we are committed to attracting, nurturing and promoting diverse talent across our workforce and fostering a sense of belonging within our employee family. We don’t just accept differences - it’s one of our core values. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Come be part of the new team that delivers ground-breaking products for our clients.
www.IPC.com
TITLE: NS Customer Solutions Engineer
DEPARTMENT: Customer Solutions, EMEA
MANAGER: Manager, Customer Solutions NS
OFFICE LOCATION: London, UK
ROLE TYPE: Full time, Hybrid

ROLE OVERVIEW:

The role will be based in the IPC office in London. The role will require regular face-to-face activities with Customers and Sales. We expect office attendance 3 days a week.

The responsibilities of the role includes:

• Direct Client activities - delivering presentations, demonstrations, design workshops, responding to RFPs and preparing solutions proposals and bids and an on-going life cycle account support.
• External 3rd party interaction – working within the eco system in co-operation with 3rd party consultancies and other vendors and service providers
• Bid support – RFI, RFP, ITT response preparation and complex solution proposals
• Indirect support to distribution and regional offices to ensure that product and corporate messaging is accurate and on point.
• Working with product management, marketing, and other internal IPC functions to ensure a quality life cycle support to existing Clients and a constructive input and competitive market feedback aimed at new product and service specification and campaigns.