Customer Solutions Representative at Liquid Environmental Solutions

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

21.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Communication, Active Listening, Consultative Selling, Microsoft Office, Case Management, Reporting, Bilingual English/Spanish, Analytical Skills, Written Communication, Verbal Communication

Industry

Environmental Services

Description

Join Our Team at Liquid Environmental Solutions as a Customer Solutions Representative (CSR I) At Liquid Environmental Solutions, we are passionate about leading the way in non-hazardous liquid waste management, dedicated to providing innovative, reliable, and exceptional service to our customers. As a Customer Solutions Representative, you will play a crucial role in delivering outstanding customer experiences, serving as the primary point of contact for all service requests. Compensation starting at $21/hr Schedule: Daytime Hours Mon-Fri Location: 7651 Esters Blvd Suite 200, Irving, TX Key Responsibilities: As a CSR I, you will: * Manage daily customer communications, ensuring every interaction is professional, warm, and friendly. * Actively listen to and respond to customer inquiries, confirming understanding of their needs. * Utilize a consultative approach to present LES services, highlighting how our solutions meet customer needs and enhance their operations. * Collaborate with a dynamic team of CSR professionals to achieve overall call center objectives and exceed customer expectations. Why Work with Us? * Be part of a company that prioritizes innovation and continuous improvement, with industry-leading technology that streamlines communication and enhances service delivery. * Enjoy a supportive work environment that values teamwork and personal accountability. * Contribute to a company committed to compliance, safety, and environmental stewardship. Qualifications: * High School diploma or equivalent required. * Exceptional verbal, written, and analytical skills. * Bilingual in English & Spanish preferred. * Proficiency in Microsoft Office and the ability to manage various systems for reporting and case management. * Bilingual proficiency in English & Spanish required. Join us in our mission to provide unmatched service in waste management and help us build long-lasting relationships with our customers. Apply today to become a vital part of the LES team!

Responsibilities

The representative manages daily customer communications and service requests using a professional and consultative approach. They collaborate with a team to meet call center objectives and enhance customer operations through LES services.