Customer Solutions Representative at The Travelers Companies Inc
Hartford, CT 06101, USA -
Full Time


Start Date

Immediate

Expiry Date

20 Nov, 25

Salary

60000.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

WHO ARE WE?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

EMPLOYMENT PRACTICES

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/

How To Apply:

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Responsibilities
  • Processes incoming requests for variety of policy changes and/or handling routine policy reviews in applicable system(s).
  • Responsible for Policy Quoting and Issuance.
  • May be responsible for handling compliance transactions.
  • Works directly with internal and external customers to gather required information to handle service requests.
  • May require underwriting authority to complete specific transactions.
  • Demonstrates on-going understanding of Travelers products, along with various insurance transaction procedures.
  • Addresses questions regarding aspects of a policy within their authority.
  • Identifies, where applicable, potential underwriting risks and refers to correct department.
  • Ensures effective and appropriate communication with all effected internal/external parties resulting from change in customer account.
  • Assists in special work assignments as identified.
  • Acts as a customer support.
  • Perform other duties as assigned.
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