Customer Specialist at Trane Technologies
Austin, TX 78744, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Oct, 25

Salary

50000.0

Posted On

20 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Base Pay

Industry

Marketing/Advertising/Sales

Description

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

BASE PAY: STARTS AT $50,000 AND UP BASED ON EXPERIENCE, OT ELIGIBLE AND WILL INCLUDE AN INCENTIVE PLAN.

Total compensation for this role will include a commission/incentive plan.
Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Responsibilities
  • Proactively engages phone customers, taking the initiative to fully understand their needs and provide prompt and effective solutions.
  • Collaborates with Account Managers to service accounts and drive revenue.
  • Actively seeks out potential sales opportunities for Account Managers and the District, constantly looking for ways to add value for customers.
  • Boosts sales by maintaining current knowledge of all portfolio offerings and demonstrates technical knowledge to provide customer value propositions.
  • Drives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders.
  • Find best method to resolve problems and ensure customer satisfaction while adhering to company policies.
  • Makes outbound calls including marketing new products.
  • Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery.
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