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Customer Success Account Manager at Microsoft

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

0.0

Posted On

17 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Delivery Management, Cloud Solutions, Cross-Functional Programs, Business Outcomes, Strategic Partnership, Account Management, Digital Transformation, Customer Value, Growth Mindset, Collaboration, Innovation, Integrity, Accountability, Inclusion

Industry

Software Development

Description

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. As a Customer Success Account Manager (CSAM), you are the delivery leader in our account team and a strategic partner to our customers. You are responsible for execution against our Customer Success Contracts and orchestration of cross-functional programs that deliver customer value and enable transformational customer outcomes. This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. We are currently looking for Customer Success Account Manager professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  This position will require supporting customers located in the EST and CST zones.

Responsibilities

As a Customer Success Account Manager, you will lead the delivery in our account team and act as a strategic partner to customers. You will be responsible for executing Customer Success Contracts and orchestrating programs that deliver customer value.