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Customer Success Account Manager at Microsoft

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, Relationship Building, Digital Transformation, Technology Roadmap, Business Objectives, Solution Delivery, Partnerships, Stakeholder Engagement, Microsoft Technologies, Customer Account Planning, Industry Knowledge, Technical Understanding, Business Transformation, Communication Skills, Team Collaboration

Industry

Software Development

Description

The Customer Success Account Manager develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You will guide and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry. Leveraging understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Responsibilities

The Customer Success Account Manager develops and maintains relationships with key customer stakeholders to enable quality solution delivery. They guide conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft.