Customer Success Agent at Fiserv Inc
Basildon SS14 3WF, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Responsibilities
  • Handle inbound and outbound calls, providing brilliant customer service on behalf of our clients.
  • Understand customer needs and provide account management solutions, processing changes to contact and payment details.
  • Support customers throughout their account’s lifecycle—from opening to closure.
  • Complete payment solutions, including debit card handling.
  • Solve problems and find positive outcomes for any customer-related issues.
  • Operate within an FCA-regulated environment, aligning with Fiserv’s expectations and client requirements.
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