PERGOLUX is a fast-growing e-commerce company in the Home & Garden sector, specializing in the design, production, and sale of high-quality pergolas. Founded in Norway, PERGOLUX is rapidly expanding and already present in over 14 countries across Europe, North America, South America, and Australia.
Our mission is to improve people’s quality of life through exceptional outdoor living products – with a driven team and a shared vision.
If you’re passionate about customer success, reputation management, and building long-term brand trust, this might be the perfect next step for you.

• Manage online reviews (Google, Trustpilot, etc.): monitor feedback, resolve issues, remove unfair reviews if necessary, and provide internal improvement suggestions.
• Respond to public comments on social media (Instagram, Facebook): handle both positive and negative feedback professionally while protecting brand reputation.
• Manage customer communities (Facebook groups, forums): answer questions, solve problems, and strengthen customer loyalty.
• Handle influencer inquiries: review collaboration requests, coordinate content, and ensure brand alignment.
• Resolve payment disputes (PayPal, Klarna, Trusted Shops): manage refunds, chargebacks, and minimize financial risks.
• Provide second-level support for complex customer cases in collaboration with other departments.
• Proactively request positive reviews during low season based on Judge.me data.