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Customer Success and Support Specialist at Rockstar
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

23 Dec, 26

Salary

50000.0

Posted On

24 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description
  • Develop expertise in advertising technologies, measurement solutions, delivery systems, and platform integrations.
  • Provide technical guidance and best practice recommendations to clients and internal teams.
  • Investigate, troubleshoot, and resolve technical issues related to advertising solutions and integrations.
  • Escalate product defects and platform issues to engineering and product teams when required and help drive resolution.
Responsibilities
  • Develop expertise in advertising technologies, measurement solutions, delivery systems, and platform integrations.
  • Provide technical guidance and best practice recommendations to clients and internal teams.
  • Investigate, troubleshoot, and resolve technical issues related to advertising solutions and integrations.
  • Escalate product defects and platform issues to engineering and product teams when required and help drive resolution.