JOB DESCRIPTION:

We are seeking a talented individual to join our Customer Success team at Mercer Wealth. This role will be based in Glasgow. This is a hybrid role that has a requirement of working at least one day per month in the office.
The role of the Customer Success Team is to support, proactively engage and exceed customer expectations through both inbound and outbound interactions. We pride ourselves in achieving excellent customer satisfaction scores every month which will be offered via email after a satisfactory resolution has been provided.

Please refer the Job description for details