Start Date
Immediate
Expiry Date
14 Aug, 25
Salary
0.0
Posted On
15 May, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Financial Services
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.
JOB SUMMARY
The Customer Success Director takes full ownership of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings.
This is a senior leadership role requiring a strategic thinker with strong commercial acumen, outstanding relationship management skills, and a deep understanding of the facilities management or related industries.
KEY ACCOUNTABILITIES
Client & Account Management
Strategic Planning & Performance
Team Leadership
Operational & Financial Management
Business Development
Please refer the Job description for details