UNLOCK YOUR POTENTIAL

At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection – we’re looking for
people with the right mindset. If you’re curious, resilient and ready to grow, you’ll find the space to lead, innovate and together with us, Meet the Needs Beyond Tomorrow.
https://www.electroluxprofessionalgroup.com/en/join-us/
Electrolux Professional Group is looking customer-focused Customer Success Engineer for our service station in the Greater London Area ( within M25) , specializing in professional Laundry equipment. At Electrolux Professional, we prioritize customer interactions and deliver excellent service. We are proud to be the face of Electrolux Professional.

WHAT’S NEEDED FOR YOU TO THRIVE

• TECHNICAL FOUNDATION AND HANDS-ON EXPERIENCEYou possess a basic education in electrical engineering along with relevant experience in the field. Experience in machinery maintenance, troubleshooting, or plumbing is considered an advantage.
• SALES AND CUSTOMER-FOCUSED MINDSETSales experience is beneficial, particularly if you are passionate about delivering value-added solutions such as service agreements, connected machines, automatic dosing systems, and detergents.
• IT AND ADMINISTRATIVE SKILLSYou are confident with basic IT tools and systems and demonstrate strong administrative capabilities to keep operations efficient and organized.
• COMMUNICATION AND COLLABORATIONYou communicate clearly and effectively, both verbally and in writing. You are a team player who naturally supports and collaborates with customers and colleagues.
• PROACTIVE AND AMBITIOUS ATTITUDEYou do not simply solve problems—you anticipate them. You are driven to improve processes and outcomes, always seeking better ways to achieve success.
• INDUSTRY KNOW-HOW AND MOBILITYYour strong industry knowledge and diagnostic skills set you apart. A valid driver’s license is required, as you will be actively supporting customers on-site.

In this role, you will enjoy a flexible work environment that offers a lot of freedom with responsibility. You will have the opportunity to engage with customers throughout the value chain – from scheduling appointments with our customers for repair and performing preventive maintenance on professional washing equipment. While service will fill your days, your primary focus will be driving customer value and building strong customer relationships by offering tailored solutions such as service agreements, connectivity, automatic dosing systems and detergents.