Customer Success Insights Analyst at NIELSENIQ
20144 Milano, Lombardia, Italy -
Full Time


Start Date

Immediate

Expiry Date

24 Jun, 25

Salary

0.0

Posted On

25 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Analytical Skills, Project Management Skills, Interpersonal Skills, English, Excel, Powerpoint

Industry

Marketing/Advertising/Sales

Description

REQUIREMENTS

  • 2/3 years of strong client-facing and communication/presentation experience – deliver research results to stakeholders on the client’s side in a clear, consistent manner
  • Good analytical skills, ability to interpret sales and consumer data
  • Ability to work in a Team within a dynamic environment
  • Good interpersonal skills
  • Organizational skills: understanding of business priorities; ability to adapt to complex and changing organization; ability to manage time schedules
  • Passionate in FMCG and client dynamics
  • Good project management skills, specifically for SPOC or Champion roles
  • Interested in financial and business environment of the clients and the industry
  • Full proficiency in PowerPoint & Excel
  • Italian: Mother Tongue or Fluent, written and spoken
  • English: Fluent, written and spoken
Responsibilities
  • Summarizes data in tables, charts, and graphs; analyzes and interprets sales data and consumer data + basic portfolio knowledge. Occasionally sets-up and refreshes cyclical reports.
  • Prepares and delivers quantitative analysis and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations. Proposes calculation of Quantified Business Opportunity.
  • Uses internal tools and data sources, coaching Interns and Juniors.
  • Discusses advanced quantitative analysis design to best answer client questions with Client Business Partner/client with the support of senior team members, following and fully owning Center of Excellence (COE) ways of working process.
  • Autonomously interacts with client staff both on basic client needs; leads client meetings and presentations over the phone and in person.
  • Acts in line with the Service level of the client assigned.
  • Catches sales opportunities at client meetings/during quantitative analysis and alerts CBP.
Loading...