Customer Success Intern at Okta
Dublin, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

06 Jul, 25

Salary

0.0

Posted On

06 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Research, Automation, Presentations, Authentication, App, Perspectives, Communication Skills

Industry

Marketing/Advertising/Sales

Description

GET TO KNOW OKTA

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Location: We’re seeking a dynamic and motivated contributor to join our team in one of our key office locations: Dublin,Ireland. Our interns will be hybrid - sometimes you’ll work from home, sometimes you’ll work from the office. Managers and their organization will establish the frequency you’ll need to go into the office to meet priorities.

Required Skills:

  • Currently pursuing a Bachelor’s degree with plans to graduate in May 2026
  • A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.
  • Ability to intern for 12 weeks.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects simultaneously, perform customer research, generate reports and analyze data.
  • Analytically and problem-solving minded, detail and results oriented, and a quick learner.
  • Willingness to present in front of others and give presentations.
  • Passionate for a career in Digital, SaaS / Cloud technology that requires technical acumen
Responsibilities
  • Learn to communicate the business value of Okta’s products and solutions through demonstrations, presentations and storytelling.
  • Observe, listen and shadow Customer Success Managers to build knowledge of customer stories, onboarding plans, success plans, competitive landscape and IAM best practices to support business outcomes while helping to advocate on behalf of customers and assist in problem solving
  • Support the Customer Success team in license activation and product adoption reporting.
  • Help support & participate in business development initiatives and process development.
  • Work and collaborate with cross-functional teams such as Sales, Sales-Engineering, Renewals, Marketing and Customer Advocacy.

Required Skills:

  • Currently pursuing a Bachelor’s degree with plans to graduate in May 2026
  • A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.
  • Ability to intern for 12 weeks.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects simultaneously, perform customer research, generate reports and analyze data.
  • Analytically and problem-solving minded, detail and results oriented, and a quick learner.
  • Willingness to present in front of others and give presentations.
  • Passionate for a career in Digital, SaaS / Cloud technology that requires technical acumen.
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