Customer Success (Intern) Onsite at Wizikey

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Client Management, Attention to Detail, Multitasking, Proactive Attitude

Industry

Software Development

Description

Company Description Wizikey is a cloud-based marketing and Communications software that uses AI technology to monitor news, provide media insights, and automate reporting. It helps companies track their news presence, gather competitive intelligence, and connect with relevant reporters. With Wizikey, businesses can measure their PR efforts, optimize strategies, and drive better outcomes. Trusted by over 100+ businesses, including Reliance, Infosys, MapmyIndia, Blusmart, Physics Wallah and WebEngage, Wizikey enhances brand visibility globally. Job Description About the Role Wizikey is looking for a dynamic and enthusiastic Customer Success Intern to support our Customer Success Team. This is a client-facing role that requires strong communication skills and a proactive attitude. You’ll work closely with our Customer Success Managers to ensure top-notch customer experience, account growth, and relationship management. Key Responsibilities Support the Key Account Management team in handling client accounts Assist in onboarding, training, and engagement initiatives for customers Coordinate with internal teams to ensure client requirements are delivered effectively Track client interactions and maintain updated account documentation Help resolve customer queries and ensure high client satisfaction Prepare reports and presentations for account reviews and business updates Qualifications Currently pursuing or recently completed a Bachelor's degree (preferably 2025 pass-out) Excellent verbal and written communication skills Strong interpersonal skills and a client-first mindset Based in Gurgaon or willing to relocate (Onsite role) Quick learner with attention to detail and ability to multitask Additional Information "Wizikey encourages and celebrates entrepreneurial culture. When you set out to create a new industry, you need to build a team of immensely talented folks from Technology and Communications and give them the freedom to experiment, learn and keep building. And with every addition of talent, this gets new fuel and the magic happens. And that is why we call ourselves Wizards"

Responsibilities

The Customer Success Intern will support the Key Account Management team in handling client accounts and assist in onboarding, training, and engagement initiatives for customers. They will also help resolve customer queries and ensure high client satisfaction.