Customer Success Manager ($65k-90k + Equity) at Marketer.com at Jack & Jill/External ATS

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

90000.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success Management, ECommerce Marketing, AI, Campaign Optimization, Client Relationship Management, Google Ads, Meta Ads, ROI Analysis, Product Strategy, Market Expansion, Onboarding, Problem Solving, Communication, Design Tools, Creative Troubleshooting

Industry

Staffing and Recruiting

Description

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Customer Success Manager Salary: $65k-90k + Equity Company Description: Fast-growing eCommerce AI platform Job Description: Join a rapidly scaling AI-powered platform revolutionizing eCommerce marketing. As a Customer Success Manager, you'll empower Shopify store owners, driving their growth by optimizing AI-driven campaigns and fostering strong client relationships. This role offers direct impact on product strategy and market expansion, bridging innovative technology with real business results. Location San Francisco, USA Why this role is remarkable: Directly impact client growth by leveraging cutting-edge AI to transform eCommerce marketing. Join a rapidly scaling platform, backed by notable founders and experiencing explosive ARR growth. Shape both product development and commercial strategy as the company expands its US market presence. What you will do: Onboard and manage relationships with 50+ diverse eCommerce brands, ensuring their success from day one. Monitor and optimize paid ad campaigns (Google, Meta) to drive measurable ROI for clients. Provide crucial market insights to the product team and partner with sales to refine go-to-market strategies. The ideal candidate: Proven experience running successful Google and Meta campaigns for eCommerce brands. Exceptional relationship-building skills, proactive problem-solving, and clear communication. Comfortable with design tools and adept at creative troubleshooting for ad campaigns. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Responsibilities

The Customer Success Manager will onboard and manage relationships with over 50 eCommerce brands, ensuring their success by monitoring and optimizing paid advertising campaigns across Google and Meta platforms to drive measurable ROI. This role also involves providing market insights to the product team and collaborating with sales on go-to-market strategies.