WHO WE ARE:

At Alpha Group, we help businesses stay competitive with world-class financial solutions.
The numbers speak for themselves:

THE OPPORTUNITY:

We’re seeking a Customer Success Manager who’s passionate about delivering exceptional service and driving real value for our clients.
Following the success of our UK offices, you’ll join our fast-growing German FX division —partnering closely with senior leadership to shape best-in-class onboarding, retention, and expansion programs.
If you thrive on building relationships, solving complex challenges, and earning rewards tied directly to your impact, this is your next career leap.
Effort and potential matter more to us than experience—if you’re committed, we’ll provide the tools to succeed.

WHAT WE’RE LOOKING FOR:

We’re not looking for resumes full of buzzwords—we’re looking for people who are ready to bet on themselves.
The ideal candidate:
✔️ 1–3 years of Customer Success experience in financial services, SaaS, or professional services
✔️ Strong relationship-building skills and emotional intelligence
✔️ Analytical mindset—comfortable working with data to guide decisions
✔️ Excellent communication skills, both verbal and written
✔️ Growth mindset—resilience to turn challenges into opportunities
Don’t tick every box? No problem.
If you’ve got the fire to succeed, we want to hear your story.

As a Customer Success Manager, you will own the end-to-end client journey, ensuring our corporate clients derive maximum value from Alpha Group FX’s products and services.
Success in this role looks like: