ABOUT US

Antavo is a rapidly growing VC-backed scale-up that is disrupting the loyalty management market through its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform.

THE TEAM

The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative sales people, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customers. Customers are at the heart of everything we do and we pride ourselves in always taking an innovative, customer-centric approach in creating the right experiences, products and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.
If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

HI THERE, I’M SARA ARECCO

Head of Customer Success here at Antavo
I’m looking forward to working with you!

REQUIREMENTS

We are looking for a confident & motivated individual that can independently drive the above mentioned objectives utilizing the support from your direct colleagues and the wider team at Antavo.

• Experienced: 1-3 years of relevant experience in managing & growing a customer account, ideally in a marketing or technology environment.
• Expert: Good understanding of best practices in Retail Marketing, specifically CRM or Customer Loyalty
• Independent: Self-motivated, proactively driving success, choosing to take ownership of successful delivery of objectives
• Influencer: Excellent communicator across the full spectrum of hierarchies and roles, able to translate between technical & non-technical teams and to communicate a customer’s pain to the relevant internal stakeholders
• Organised: Ability to prioritise and coordinate multiple customers, projects & requests in a structured and reliable manner and to keep your ad-hoc teams organised and on target
• Commercial: Identifying commercial opportunities and risks for Antavo, successful negotiator who remains confident in pressure situations, executing plans against opposition
• Creative: Problem-solver with an appetite for data, passionate to identify new ways or adapt old ways to achieve positive outcomes, curious to understand the root cause of everything
• Native or fluent English is required

Please refer the Job description for details