Customer Success Manager at Basis Technologies
Bracknell RG12 1WA, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

23 Apr, 25

Salary

0.0

Posted On

23 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Continuous Improvement, Sales Skills, Success Stories, Negotiation, Case Studies, Harness, Communication Skills, Customer Engagement, Stakeholder Management

Industry

Marketing/Advertising/Sales

Description

WHAT WE DO

Basis Technologies provides software that empowers the world’s most dynamic SAP customers to prevent change failures and automate change management. Making changes to complex, interconnected SAP systems must be managed successfully to avoid operational disruption, loss of revenue, and brand damage. Many of the world’s largest enterprises, including Honda, H&M, Britvic, 3M, and Diageo trust Basis Technologies’ software to help them achieve their business goals without this risk by eliminating change design and execution errors.

WHO WE ARE

Basis Technologies is a partner in the SAP PartnerEdge program, which has recently been published to both Microsoft and AWS marketplaces. We have just been officially named one of the UK’s Best Workplaces by Great Place to Work, for the third year in a row.
Basis Technologies is trusted by the most dynamic SAP customers in the world, has ROI that pays back in months through proven software solutions and an enviable retention rate. We are at an exciting point as we scale from 130+ global employees, we have the foundations in place to grow with purpose, whilst retaining the individual ownership and tangible impact you would expect working in a scale up organisation.
At Basis Technologies, we are a global Team who collaborate across all levels, locations and departments, whilst individually having the knowledge and expertise, autonomy and accountability to drive successful outcomes. Our fast-paced environment means we embrace change, and communicate effectively, to proactively and creatively solve problems.

Responsibilities
  • Customer Success: Experience in managing Enterprise level clients.
  • Proactive account management: Demonstratable experience in uncovering and driving opportunities within existing accounts, including managing stakeholders and negotiation.
  • Exceptional communication skills: You excel at stakeholder management and can effectively navigate cross-functional teams to resolve issues and drive customer success.
  • Showcase value: Demonstratable presentation and pre-sales skills, enabling you to effectively showcase the value of our products and services.
  • Dynamic environment: Experience in working within a fast-paced environment, ideally within a tech scale-up
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