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Customer Success Manager at Brixio

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 27

Salary

45000.0

Posted On

03 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Transportation & Logistics

Description

4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services.
Demonstrable experience owning renewals and retention, ideally with measurable commercial outcomes.
Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue.
Confidence working with contracts, pricing, service entitlements and SLAs.
Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage.
Experience creating or developing a customer-success, renewal or account-management function would also be highly valued.

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Responsibilities

4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services.
Demonstrable experience owning renewals and retention, ideally with measurable commercial outcomes.
Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue.
Confidence working with contracts, pricing, service entitlements and SLAs.
Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage.
Experience creating or developing a customer-success, renewal or account-management function would also be highly valued.