ABOUT THE JOB

Are you customer-centric, passionate about technology, and an experienced relationship-builder?
We are looking for a Customer Success Manager to oversee a dedicated portfolio which includes a diverse range of tour and activity operators. You’ll be responsible for building meaningful relationships and helping them find long-term value with our solution and services.
We are open to candidates in the following location: Victoria, BC,

• 1-3+ years of experience in account management, sales, support, technical, project management or equivalent role
• Engaging oral and written communication skills with the ability to conduct strategic business discussions
• Organization with exceptional follow-through
• Interest or experience in working with the tourism, travel or SaaS industries
  If you don’t meet all of our requirements exactly or have some gaps in your resume know that we would still love to hear from you! Use your cover letter to tell us about your unique experience - we understand that talent comes from many places and that skills are transferable.