Clarium is seeking a proactive, relationship-driven Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum value from our platform. This role is ideal for someone who thrives in building trusted partnerships, driving adoption, and guiding customers toward measurable business outcomes. The CSM will balance hands-on client engagement with strategic coordination across Product, Implementation, Sales, and Leadership to ensure every customer’s success journey is seamless and impactful.

REQUIRED QUALIFICATIONS & SKILLS

• Bachelor’s degree in Business, Healthcare Administration, Supply Chain, Information Systems, or related field (or equivalent experience).
• 2–4 years of experience in customer success, account management, or a SaaS client-facing role.
• Exposure to healthcare, supply chain, or ERP workflows.
• Excellent communication, relationship-building, and organizational skills.
• Strong problem-solving ability and comfort working cross-functionally.