JOIN OUR JOURNEY IN TRANSFORMING DATA INTO INSIGHTS

At CluedIn, we’re reshaping the future of data management with an Azure-native, graph-based Modern Master Data Management (MDM) platform that simplifies and accelerates how businesses manage their data—making it faster, smarter, and more accessible. Trusted by global industry leaders, our technology enables organisations to unlock the full value of their data and drive meaningful transformation.
As Microsoft’s preferred MDM partner and the first solution integrated with Azure OpenAI, we’re setting new standards for innovation in this space. Backed by five-star reviews on Gartner Peer Insights and seamless integration with Microsoft’s data services, CluedIn delivers powerful, scalable solutions built for the enterprise.
Our team’s expertise, passion, and bold ideas drive our innovation. Together, we’re reimagining what’s possible in data management.

SKILLS & QUALIFICATIONS:

• Proven success in project management, ideally in fast-paced, high-stakes environments.
• Strong communication and interpersonal skills, with a demonstrated ability to build and sustain client relationships.
• Commercial awareness with a solid understanding of financial management, budgeting, and contract terms.
• Problem-solving mindset with the ability to anticipate and resolve issues.
• Experience managing multiple projects simultaneously with a customer-first approach.
• Bachelor’s degree in Business, Management, or a related field; PMP certification is a plus.

• Lead with Purpose: Drive the full lifecycle of projects using agile methodologies, ensuring projects are delivered on time, within scope, and aligned with client expectations.
• Proactive Risk Management: Identify potential risks early, remove roadblocks, and communicate transparently to maintain project momentum.
• Customer Relationship Champion: Build and nurture strong client relationships, acting as the primary point of contact during project delivery and beyond. This role will specifically focus on our US clients, ensuring a tailored approach to their needs.
• Monitor & Measure Success: Track and report project progress through key performance indicators (KPIs), delivering updates to internal and external stakeholders.
• Problem Solver: Resolve customer enquiries and influence the product roadmap through valuable client insights and feedback.
• Product Advocate: Act as a CluedIn expert, leading client training sessions to boost product adoption and utilisation.
• Upsell & Cross-Sell Strategist: Identify opportunities to enhance client value through upselling and cross-selling of our solutions.
• Deliver Value: Ensure every project deliverable is aligned with client goals and consistently exceeds expectations.
• Commercial Focus: Manage projects with a clear understanding of financials, ensuring profitability while delivering high value to clients.
• Drive Continuous Improvement: Champion best practices, improving processes, and methodologies to optimise project outcomes.
• Secure Long-Term Relationships & Renewals: Foster lasting relationships to ensure contract renewals and long-term client success, with a focus on US-based clients.