We are seeking a driven and experienced Customer Success Manager (EOR Business) to manage and guide our HR service delivery team within the Employee of Record (EOR) function. Based in Abu Dhabi, this role is critical in ensuring seamless HR operations and client satisfaction across our EOR portfolio. The ideal candidate will possess a strong foundation in HR practices, a deep understanding of UAE labor law, and proven leadership abilities in a client-facing environment.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 8-10 years of HR experience, with at least 3-4 years in a supervisory or client-facing role.
• Strong command of UAE employment laws, HR policies, and EOR business models.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency in HRIS systems, Microsoft Office, and payroll/benefits platforms.