Lead Client Success in Retail Real Estate Client Relations
We are looking for a Customer Success Manager to join our talented HyperIn CS team in Helsinki! In this role, you’ll be responsible for customer relationship management, implementation project management, and customer service, all working together to create outstanding customer satisfaction.
As a Customer Success Manager, you will be the main contact person for our customers, ensuring they get the most out of our platform and services. You will oversee service delivery projects, manage implementation tasks, and proactively work to improve processes, drive customer success, and increase customer satisfaction. Additionally, you’ll have supervisory responsibilities within the CS team and participate in management-level decision-making to help shape our company’s future.
Work mode: Hybrid = 1-3 office days a week at the office Salary: 3800 - 4800€