ABOUT US:

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team.
Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.

• Manage a Portfolio of Commercial Union Clients: Own a book of mid-market accounts and deliver timely, value-driven engagements that support client retention and growth.
• Systematize Success: Use CRM tools and internal workflows to ensure no ball is dropped—log interactions, track deliverables, and follow up with precision.
• Drive Adoption: Ensure clients are onboarded effectively, trained on key functionality, and progressing toward their goals using Wrapbook’s platform.
• Collaborate Cross-Functionally: Partner with internal teams to resolve customer issues efficiently and escalate when appropriate to deliver timely solutions.
• Proactively Monitor Health: Watch for early signs of churn or dissatisfaction, and take action to course-correct before issues escalate.
• Execute Communication Obligations: Complete internal and external comms, including CTAs, EBRs, check-ins, and escalations in a clear, timely, and professional manner.
• Contribute to Team-Wide Process Improvements: Offer feedback and participate in initiatives aimed at improving CSM operations, tooling, or workflows.