ey job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

• Communicating with customers directly in-person, in addition to communicating via phone and email

• Empathizing with and prioritizing customer needs

• Upholding company values and respecting every customer

• Resolving issues and setting appropriate expectations with customers

• Clearly understanding and responding appropriately to the issues that customers present

• Consistently composing grammatically correct, concise, and accurate written responses to customer issues

• Approaching problems logically and with good judgment to ensure the appropriate customer outcome

• Making quick and effective decisions on behalf of the customer

• Working a flexible Full-Time (40+ hours per week) schedule