Customer Success Manager at INTRALINKS ASIA PACIFIC PTE LTD
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

6000.0

Posted On

15 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Value, Divestitures, Law Firms

Industry

Outsourcing/Offshoring

Description

GET TO KNOW US:

SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal-making and capital markets communities. Our industry leading technology enables the secure flow of information, empowering the largest banks and companies around the world to execute deals more productively, safely, and with complete confidence.
At SS&C Intralinks, we develop relationships with both Advisory (Investment Banks & Law Firms) and Corporate Development professionals (Fortune 1000 corporate dealmakers). We provide business value to customers by providing solutions that enable mission critical mergers, acquisitions, divestitures, capital raises and corporate restructuring, and other strategic transactions.

How To Apply:

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Responsibilities
  • Drive excellent customer experience. Execute successful customer onboarding and implementation of customer projects. Determine appropriate project features and functionality and liaise with key contacts throughout the entire engagement with the customer.
  • Develop familiarity with concepts, practices, and procedures in the M&A and Alternative Investments environments.
  • Manage customer relationships and expectations together with the Sales team.
  • Collaborate internally with various teams like Support, Technical Support, Engineering and Product to facilitate customer requests, issue troubleshooting and product improvement.
  • Occasional business travel will be required for on-site customer engagement and company events.
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