Customer Success Manager at Ion Industries
NUT, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Aug, 25

Salary

0.0

Posted On

14 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

Join ION, the UK’s leading Sage Intacct for Education partner, and help transform how finance teams in multi-academy trusts and colleges operate. We’re looking for a dynamic Customer Success Manager with strong finance knowledge and a passion for helping customers achieve success through technology.
In this role, you’ll build lasting relationships with finance leaders, support them in getting the most out of Sage Intacct, and ensure they meet their strategic goals. You’ll act as a trusted advisor, using your understanding of finance operations—ideally within the education sector—to deliver real impact.

Responsibilities
  • Developing tailored success plans for each customer
  • Driving adoption and satisfaction with our solutions
  • Coaching colleagues and sharing best practices
  • Representing customer feedback to help shape our product roadmap
    We offer a competitive salary, flexible hours, 25 days holiday (plus your birthday off!), free office snacks and drinks, and a fun, ambitious culture.
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