Customer Success Manager

at  Lime Technologies AB

Stockholm On-site
A Scaleup Journey + Entrepreneurial Environment!
Join Lime Go, a scaleup within Lime Technologies Sweden AB (publ). This is your chance to be part of a fast-moving, ambitious team while enjoying the success of a publicly listed company.
What We’re Looking For?
3+ years of experience in Sales or Customer Success.
Proven B2B and SaaS experience—bonus if it’s in CRM!
Strong ability and motivation to retain and expand customer portfolios (a few hundred accounts).
A customer-oriented doer who loves customer interaction and delivering value.
A team player who likes responsibility in a dynamic and rapidly changing environment.
Entrepreneurial mindset and excitement about the scaleup journey.
Your Role on Our Team? ‍ ‍
Own and manage a portfolio of B2B customers, building strong relationships and success.
Retain, upsell, and grow accounts by challenging our customers to adopt new features.
Deliver customer tailored demos (both online and in person).
Own and be responsible for an order intake budget.
Be a voice of the customer internally—collaborating with product and sales teams.
The Product?
Lime Go is a Data Enriched Sales CRM for SMBs in the Nordics. With 1000 customers in Sweden, Norway, and Denmark, we’re aiming to expand throughout Europe to become the Category King within our niche.
What’s the Journey?
We’re a team of 20 people, laser-focused on aggressive growth. Join us and be part of our scaleup journey as we continue to grow.
Work with great people
Max Nyman
Director
“Let’s Go to Europe! (hehe)”
Janina Söderqvist
Sales
“Working at Lime Go is boring - said no one ever!”
Hanna Wenhov
Marketing Manager
“Branding is what people say about your business when you’re not in the room..”
Patrik von Berlepsch
Customer Success Team Manager
Jonas Lundmark
Customer Success Manager
Stavros Anastasiadis
Engineering Manager
Skills & Requirements
Requirements?
Bachelor’s degree + Driver’s license
SaaS/Startup/Scaleup experience
Ready to work from our Stockholm office
Fluent in Swedish and English
Reporting & Growth
You’ll report directly to our Sales Manager, with regular 1:1s and be part of the Revenue Operations team (Sales, CS, Marketing & Product).
Benefits & Perks?
Competitive base salary + commission on portfolio growth
Generous employee perks and benefits: collective agreement, company conferences and parties, 6 weeks vacation, pension, monthly pubs, merch, wellness allowance, and more
Tons of team activities and laughs along the way!
The Hiring Process?
Screening call
Interview
In-depth interview with CS Team Manager (Patrik) & Lime Go Director (Max)
Case assignment to show off your skills
Reference check
Final interview with Lime Group CEO (Nils) & Max
Don’t miss the chance to kickstart your career at Lime Go - Apply now.
Let’s Go!
Tight-knit team
Collective agreement
Startup & place to grow
Modern UI
Clear vision for the future
Flexible work preferences
Competitive salary
International expansion
Avg. growth 20%/year = new roles
About the company
Lime Go is a simply clever CRM tool for sales and marketing departments. It is excellent for prospecting and filled with valuable company data to help users save time and increase revenue.
We are an autonomous business unit within the Lime Technologies Group, giving us the awesome perks of being a Nasdaq-listed company as well as the freedom of a startup.
Currently, we have 1600 customers across Sweden, Norway & Denmark, and our end goal is to become the obvious CRM choice for ambitious companies across Europe.
We are growing rapidly and are looking for new colleagues to join us on this exciting journey – let’s conquer Europe together!
2023
15 people onboard. All time high records, launching new price tiers, rewamp website, launching new product features & integrations. Let’s go
2022
Lime Go breaks loose and becomes a brand new business area within the Lime Group. 3 employees and a clear vision is set! This is only the beginning.. 6 months later and 11 people onboard. Larger deals, bigger customers and launching in Norway & Denmark.
2021
The new interface is launched for all customers, leaving Knockout and facing the future in React/Redux in a modern & powerful suit.
2020
The new UI released and the inflow at our support department was quiet as a bad joke on a stiff dinner party. Success!
2019
Redesign project initiated. Lots of customer interviews, betas and bugs. ~30 thousand lines of code was about to happen in 1,5 years.
2013
The first version of Lime Go is born.
2011
Development started.
Patrik von Berlepsch | Contact Perso

Please refer the Job description for details