Customer Success Manager (m/f/d) at DataGuard
München, , Germany -
Full Time


Start Date

Immediate

Expiry Date

26 Sep, 25

Salary

0.0

Posted On

27 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

YOUR JOB

Ready to excite customers and create real value? Do you love building close relationships and ensuring that customers make the most of our product’s full potential? Do you want to promote long-term satisfaction and success? Then join the team and make a difference!

LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS:

No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you!

Responsibilities
  • You manage your own portfolio of medium-sized business customers and ensure they fully leverage the value of our solution
  • You build strong, long-term relationships, conduct product demos, and support customers in using our product optimally
  • You work closely with decision-makers or company founders, understand their priorities, and take proactive action to help them achieve their goals
  • You identify challenges early, lead solution-oriented discussions, and ensure long-term customer satisfaction
  • You analyze customer behavior and derive concrete actions to maximize their success with our solution
  • You foster engagement with and among customers, collect valuable success stories, and share best practices
  • You collaborate closely with teams such as Marketing, Sales, Product Development, and Support to ensure a seamless customer experience
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