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Customer Success Manager at Microsoft

, , France -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Healthcare, AI, Clinical Documentation, EHR Systems, Revenue Growth, Relationship Management, Implementation, Adoption, Organizational Goals

Industry

Software Development

Description

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.   With over 17,000 employees worldwide, the mission of the Customer Success Unit (CSU) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CSU and help us build a future where customers achieve their business outcomes faster with technology that does more.   As a Customer Success Manager (CSM) supporting Dragon Copilot, you will be the strategic partner and operational lead for healthcare clients adopting Microsoft’s ambient and generative AI clinical documentation solution. You will build, maintain and grow customer relationships through implementation, driving adoption, growing revenue and ensuring long-term success by aligning Dragon Copilot with clinical workflows, EHR systems, clinical documentations systems and organizational goals.

Responsibilities

As a Customer Success Manager, you will be the strategic partner and operational lead for healthcare clients adopting Microsoft’s AI clinical documentation solution. You will build, maintain, and grow customer relationships through implementation and driving adoption.