Customer Success Manager (Mid-Level & German Speaking) at Atlas Metrics GmbH
Home Office, Tirol, Austria -
Full Time


Start Date

Immediate

Expiry Date

25 Apr, 25

Salary

0.0

Posted On

26 Jan, 25

Experience

1 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Strategic Thinking, Sustainability, Hubspot, Higher Education, Asana, Slack, English, B2B

Industry

Outsourcing/Offshoring

Description

Join Atlas Metrics on our mission is to make the sustainability impact of companies fully transparent.

We’re building the market-leading technology platform for organizations to track their Environmental, Social, and Governance (ESG) data and manage their sustainability performance.

  • ️Join a team of talented sustainability experts, software engineers, and product builders!

    Series A stage, backed by top VCs including Cherry Ventures, B2Venture, and GFC.

REQUIREMENTS

  • We’re looking for someone who thrives in a fast-paced, customer-focused environment:
  • 1-3 years of experience in Customer Success, Account Management, or a similar role in B2B SaaS, with the ability to understand customer needs and provide thoughtful solutions.
  • Higher education, ideally in Business, Data, Sustainability, or related fields.
  • Proven track record of growing a client portfolio and achieving retention goals.
  • Strategic thinking with the ability to prioritise tasks based on value and interdependency.
  • Excellent verbal and written skills in German (mother tongue and English (C1 level) to effectively engage with diverse stakeholders across various levels.

SKILLS AND KNOWLEDGE

  • Expertise in reviewing customer objectives and delivering ROI through Success Plans.
  • Strong presentation and creative problem-solving skills.
  • Familiarity with ESG principles and SaaS platform features (preferred).
  • Proficiency with tools like Hubspot, Asana, Notion, and Slack; or experience in process development or operational tasks is a plus.
  • Eager to learn, open to feedback, and able to adapt quickly in a fast-paced, evolving environment.
Responsibilities

Please refer the Job description for details

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