OVERVIEW

Paylidify Operations & Support department is currently hiring for a CUSTOMER SUCCESS MANAGER in Dallas to help faciliate the company’s growth and expansion. The company is expanding it’s support channel to assist with customer engagement, experience, and retention. Paylidify offers a unique payment platform that will help business owners process payments online, in-store, and on-the-go. Payment processing or merchant services operational & customer support experience is required for this position.

QUALIFICATIONS

• Must have prior payment processing/merchant services customer service experience.
• Must have prior payment processing/merchant services operational experience.
• Effective time management, prioritization, and the ability to manage multiple client relationships are essential for success in this role.
• Knowledge and technical inclination of relevant software and tools, such as CRM systems and customer ticketing software.
• The ability to build rapport with clients, understand their needs, and foster long-term relationships is key to customer success.
  Join us in a dynamic work environment where your contributions are valued, and professional growth opportunities await. If you have a passion for sales and thrive in a fast-paced setting, we invite you to apply for the Customer Success Manager position with us.
  Job Type: Full-time
  Pay: $4,600.00 - $8,850.00 per month

Benefits:

• Paid time off
• Paid training

Application Question(s):

• Are you available Monday - Friday from 8am - 5pm cst?
• Do you have customer service and account management experience?

Experience:

• merchant services: 1 year (Required)

Ability to Commute:

• Dallas, TX 75254 (Required)

Work Location: In perso

Please refer the Job description for details