Customer Success Manager

at  PNO Ventures

SHAPE THE FUTURE OF CUSTOMER EXPERIENCE

We’re seeking a Customer Success Manager who will transform how our customers
experience and succeed with our solutions. This role goes beyond traditional
account management – you’ll be a strategic advisor, helping customers unlock
exceptional value while driving sustainable growth.
If you’re ready to be part of a company that’s acting boldly, if you’re excited about
combining business success with the future of sustainable freight - we should talk.

YOUR EXPERIENCE

Success in this role comes from a combination of customer-focused experience

and strategic thinking:

• A track record of 3+ years managing complex customer relationships,

preferably in B2B software or technology. You understand how to navigate

different organizational structures and build consensus among stakeholders.

• Strong business acumen with the ability to understand customers’

industries, challenges, and opportunities. You can translate technical

concepts into business value and vice versa.

• Excellence in project management and problem-solving, with experience

leading
multiple initiatives while maintaining high attention to detail.