Customer Success Manager / Project Manager at Infrakit Group Oy

Espoo, Uusimaa, Finland -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

7500.0

Posted On

01 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, BIM Modelling, Infrastructure Construction, Surveying, Model-Based Construction, Customer Success Management, Training and Workshops, Stakeholder Management, English Communication, Finnish Communication

Industry

Information Technology & Services

Description

Your mission You'll be the bridge between our customers and our platform, making sure infrastructure projects succeed using Infrakit's cloud tools. Day-to-day, that means: Leading deployment and development projects from kickoff to completion, on time and on budget Act as an expert in infrastructure model-based construction, BIM modelling (YIV) and surveying Running training sessions and workshops that actually land Building trusted, long-term relationships with customers and acting as their go-to expert Solving problems proactively, before they become issues Collaborating closely with our Product, R&D, and Sales teams Maintaining clean project documentation and keeping all stakeholders aligned You'll report to the Director of Services & Customer Success and work out of our Espoo HQ. Qualifications A degree in Engineering or an infrastructure-related field (Bachelor's or Master's) 10+ years of hands-on experience in the infrastructure sector A strong project management track record: you've delivered complex projects start to finish Deep knowledge of model-based construction, BIM (YIV), and surveying Clear, confident communication in both Finnish and English A genuine drive to push the industry toward digital, sustainable ways of working Why Join Infrakit A role with real impact; helping major infrastructure projects become more efficient and sustainable Autonomy and ownership over your work Flexible hours Competitive compensation and benefits Mentorship program A team that's sharp, supportive, and genuinely good to work with: the Infrakit spirit Sound like you? If you're ready to bring your infrastructure expertise into a company that's reshaping the whole industry, we'd love to hear from you. Apply now or reach out if you have any questions: Jani Sillanpää, Director, Services and CS Finland HQ: jani.sillanpaa@infrakit.com Employer: Infrakit Group Oy Location: Keilaniementie 1, Espoo Work starts: According to a contract Position: Full-time Application period: We will start processing applications on 10 August 2026 About us Infrakit is a fast-growing, Finland-based B2B SaaS company transforming the construction industry with our digital platform for infrastructure project management. We connect teams, machinery, and data in real time—reducing rework, accelerating delivery, and enabling more sustainable construction.

Responsibilities

Lead the deployment of infrastructure projects using cloud tools from kickoff to completion while ensuring they remain on time and budget. Act as a technical expert in BIM and surveying to build long-term customer relationships and collaborate with internal Product and R&D teams.